Sunday, August 3, 2014

English: Writing. Complaining in a hotel

Write a complaint letter to a hotel manager about your terrible recent experience.

Hello Mr.Smith,
I’m writing you about my experience of spending two weeks in your hotel. I hope it WILL improve the level of service which your hotel offers.

In general, we liked the service. We had a few negative emotions and here they are:

Food: We had a wide choice of fruits only if we woke up early in the morning. The staff in the restaurant didn’t REFILL THE FRUIT BAR at all.

Swimming pool: We were not always able to USE THE places near THE swimming pool because they were occupied by towels.

Room: There were some moments when the air conditionING didn’t work.

Everything else was great.

Thank you for all,

Anatoly and family.
The capital letters show our mistakes which was corrected by teacher Audrey Ross

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